Accessibility Statement
Gardeners Kensington Accessibility Statement
Gardeners Kensington is committed to providing an accessible and inclusive online experience for all visitors, including disabled users, older users, and people using assistive technologies. This Accessibility Statement explains the steps we take to help ensure that people in the Kensington area can access information about our gardening and outdoor services in a way that meets their needs.
Our Commitment to Accessibility
We aim to make our website and digital content usable and accessible to the widest possible audience. Our goal is to align our website with the Web Content Accessibility Guidelines WCAG version 2.1, level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.
We view accessibility as an ongoing process. As we add or update information about our accessible gardeners and services in the Kensington area, we work to ensure that new content follows recognised accessibility best practices.
WCAG 2.1 AA Compliance
We aim to meet the WCAG 2.1 AA success criteria across our main pages and key service information. This includes using clear structure, meaningful headings, and descriptive text that helps users quickly understand what each page is about. Where possible, we avoid content that flashes or could cause discomfort, and we seek to provide sufficient colour contrast between text and background.
As part of our efforts, we regularly review our templates, design choices, and layouts to improve accessibility for people seeking gardeners in Kensington and nearby areas.
Screen-Reader Support
Our website is designed to be compatible with common screen readers used on desktop, laptop, and mobile devices. We aim to provide:
Semantically structured headings, paragraphs, and lists so that screen-reader users can navigate content logically.
Descriptive alternative text for meaningful images, especially where images convey information about our Kensington gardening services.
Clear and consistent page titles that assist users in understanding where they are on the site.
We continue to review content and add or refine alt text and descriptions where needed, particularly on pages explaining accessible gardening support in Kensington.
Keyboard Navigation
The website is intended to be navigable using only a keyboard, without requiring a mouse or touch gestures. This includes:
Logical tab order so users can move through navigation menus, links, and form fields using the Tab and Shift plus Tab keys.
Visible focus indicators to show which element on the page is currently selected when using the keyboard.
Keyboard accessible forms so users can request information about gardeners in Kensington and related services without barriers.
We periodically test key pages using only a keyboard and work to resolve any identified issues as part of our ongoing accessibility improvements.
Text, Language, and Readability
We aim to use clear and plain language when describing our gardening services and accessibility features, to make our content easier to understand for all users. Where appropriate, we break up longer text into shorter paragraphs and use headings to guide users through the page.
Ongoing Improvements
Accessibility is a continuous effort. As we expand information about accessible gardeners and outdoor services in Kensington, we review new pages and features to help ensure they remain usable for everyone. We also monitor developments in web accessibility standards and adjust our approach as guidance evolves.
Contact for Accessibility Requests
We welcome feedback about the accessibility of our website and services. If you experience any difficulty using our site, encounter an accessibility barrier, or need information about Gardeners Kensington in a different format, you can contact us using the contact form on our website.
Please include details about the page you were trying to access, the type of device and browser you are using, and any assistive technology involved, such as a screen reader or alternative input device. This information helps us identify and resolve issues more effectively.
We aim to respond to accessibility related requests and feedback as promptly as possible, and we will work with you to provide the information you need in a way that is accessible to you.
Accessibility Commitment for Gardeners in Kensington
Our goal is to ensure that people in Kensington who are looking for gardeners or outdoor services can access our information and get in touch with us without unnecessary barriers. By following recognised standards such as WCAG 2.1 AA, supporting screen readers, enabling keyboard navigation, and offering a clear route to provide feedback, we strive to make our online presence as inclusive as possible for everyone.
